Account
Manage your subscription
Compare Free and Premium, upgrade, downgrade, and update your payment method.
Quick answer
Subscription management lives in one place: Settings → Billing → Subscription. You can change plans, update your card, or pause — everything below explains what each option does.
What's in each plan
| Feature | Free | Premium |
|---|---|---|
| Daily check-ins | Yes | Yes |
| Journaling | Yes | Yes |
| Daybreak Focus extension | Yes | Yes |
| Dawn AI conversations | 15/day | Unlimited |
| Advanced analytics | No | Yes |
| Check-in history | 30 days | Unlimited |
| Time Vault | Basic | Full features |
| Priority support | No | Yes (24h response) |
| Data export | Yes | Yes |
The free tier is a real product, not a demo. Most people can do the work on free for as long as they need.
Upgrade to Premium
Open Settings → Billing → Subscription
From the dashboard, click your avatar → Settings, then Billing → Subscription in the sidebar.
Click Upgrade to Premium
Pick monthly or annual. Annual is cheaper per month — see the page for current rates.
Enter payment details
Card processing is by Stripe. We accept Visa, Mastercard, Amex, and Discover. Apple Pay and Google Pay work where your browser supports them.
Confirm
Premium features unlock immediately. You'll get a receipt by email.
Downgrade to Free
Settings → Billing → Subscription
Same place as upgrading.
Click Downgrade to Free
Premium features stay active until the end of your current billing period. After that, you're on the free tier.
Your data isn't deleted. Check-ins, journal entries, and Dawn history all persist. If you re-upgrade later, full history becomes accessible again.
Update your payment method
Settings → Billing → Payment methods → Edit. Stripe handles the card form; we never see your full card number.
If a renewal fails, we retry over 3 days then email you. After that, the subscription pauses and you drop to the free tier until you fix the card.
Pause your subscription
There isn't a built-in pause button, but the equivalent is:
- Downgrade to Free at the end of the current period.
- Upgrade again whenever you're ready.
You won't be billed during the gap, and your data persists. If you
want a real pause for medical or financial reasons, email
[email protected] — we can hold the account in a paused state
without rebilling.
Common pitfalls
Card declined on renewal
Stripe retries 3 times across 3 days before pausing the subscription. Check that your card hasn't expired and that your bank isn't flagging the recurring charge. Update the card from Settings → Billing → Payment methods.
Charged twice in one month
Almost always a proration after upgrade or plan change — the second
charge is the prorated difference, not a duplicate. View
Settings → Billing → Payment history to see what each charge
was for. If something still looks wrong, email
[email protected].
Discounts and special pricing
- Students / educators: Student & educator plans.
- Financial hardship: email
[email protected]. Cost shouldn't be the thing keeping you out.
Next steps
- Cancellation & refunds covers the cancel flow and refund windows in detail.
- Data export if you want a copy of your data before any plan changes.
Still need help?
Pick whichever way of getting help works best for you.
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